SOLVACE KAI MCP

Solvace KAI connects MCP (Model Context Protocol) clients to Solvace, the operational excellence System developed by Solvace NV/SA for manufacturing and industrial teams. This page explains how to connect it, how sign-in works and what each of its tools does.

With the connector you can ask about your operational data, get help using Solvace and create action plans, always with your own Solvace account and permissions.

Server URL: https://www.solvacelabs.com/mcp

1. Overview

KAI is Solvace's AI assistant. Each kind of request follows a defined flow, so KAI answers only about what Solvace makes available to it and only uses data from your company's Solvace environment. It does not access anything outside Solvace.

The connector exposes three tools:

• Query Solvace Data (query_solvace_data): answers questions about your operational data, such as counts, trends and KPIs. Read-only.
• Ask Solvace Help (ask_solvace_help): explains how to do things in Solvace, from the official support content. Read-only.
• Create Action Plan (create_action_plan): creates a new action plan through a short conversation, only after you confirm. It never edits or deletes records.

2. Requirements

• An active Solvace user account on a Solvace production environment.
• KAI enabled for your user on your current site. If it isn't, the tools return a message asking you to contact your Solvace administrator.
• An MCP client that supports remote servers with OAuth, such as Claude (web, desktop and mobile), Claude Code or Microsoft Copilot Studio.

KAI sees the same data your Solvace user sees, on the site you are signed in to. To work with another site, switch site in Solvace and connect again.

3. Connecting

3.1 Claude

Open Customize > Connectors, find Solvace KAI in the directory and select Connect. To add it by URL instead, choose Add custom connector and paste the server URL. Then turn the connector on in a chat from + > Connectors.

3.2 Claude Code

Add the server with the command below, then run /mcp in Claude Code to sign in.

claude mcp add --transport http solvace-kai https://www.solvacelabs.com/mcp

3.3 Other MCP clients

Add a remote server with the Streamable HTTP transport and the server URL. The client discovers sign-in automatically (OAuth 2.1 with PKCE and dynamic client registration).

Companies with a dedicated Solvace address can also use https://<your-company>.solvacelabs.com/mcp.

4. Sign-in and Consent

You sign in with your existing Solvace account. Your password is entered only on Solvace pages, never in the MCP client.

1. On the Solvace sign-in page at www.solvacelabs.com, enter your Solvace username. Solvace finds your company's environment.
2. You are taken to your company's Solvace address, for example yourcompany.solvacelabs.com. Sign in there as usual, or with your company's single sign-on.
3. Review the consent screen. It shows which application is asking for access and where you will be redirected. Select Allow to connect, or Deny to cancel.
4. You return to your MCP client, connected. Access is renewed automatically while you keep using it.

When the requesting application runs on your own computer (for example Claude Code), the consent screen shows an extra warning. Only allow it if you started the connection yourself.

To disconnect, remove or disconnect the connector in your MCP client.

5. Tools

All tools take one natural-language text input, in any language, up to 2,000 characters. KAI answers in the language of the question.

5.1 Query Solvace Data (query_solvace_data) - read-only

What it does: answers questions about your company's operational data in Solvace for your current site: counts, sums, averages, percentages and breakdowns across modules such as action plans, kaizens, defect tags, inspections and incidents.

Input: question, the data question.

Examples:

• "How many action plans were opened in 2025?"
• "How many kaizens are pending right now?"
• "How many incidents were registered per area last quarter?"
• "Show the number of action plans by status this year."

Response: a short answer with the number, or a breakdown as text or a table. Claude can turn a breakdown into a chart.

Limits:

• One module per question. Ask about each module separately.
• Only data from your current site. Totals include all records of the site, confidential ones included.
• Large results are summarized or truncated.
• If a period is ambiguous, KAI asks you to specify it.

5.2 Ask Solvace Help (ask_solvace_help) - read-only

What it does: answers how-to questions about using Solvace, such as how to register, edit, approve or follow up on something in a module, from the official support content maintained by Solvace. It does not read or change your company's records.

Input: question, the how-to question.

Examples:

• "How do I open an action plan?"
• "How do I register a work permit?"
• "Can I edit a pending incident?"
• "How do I create a room in Digital Obeya?"

Response: step-by-step instructions in text, with a link to the full illustrated guide when one exists.

Limits:

• Answers only from the official support content. If a subject isn't covered, KAI says it found no results.
• Company-specific customizations that aren't in the official content are not covered.

5.3 Create Action Plan (create_action_plan) - creates records

What it does: creates a new action plan in Solvace on your behalf, through a short conversation. KAI reads the details you give, asks for missing required fields, checks the values against your site's option lists, users and dates, shows a summary and creates the plan only after you confirm.

Input: request, what the plan is about and any known details (title, type, priority, responsible person, due date), or your reply to the previous step.

Example:

1. "Create an action plan to fix the leak on line 2, type Corrective, due next Friday, responsible me."
2. KAI shows the draft and asks for missing fields, such as priority, with the valid options.
3. "Priority Normal."
4. "Yes, create it." KAI creates the plan and returns its code. Reply "Cancel" at any step to discard the draft.

Response: while drafting, a summary of the filled fields, the missing required ones and any warnings. After creation, the confirmation with the new action plan code.

Limits:

• Creates action plans only. It never edits or deletes existing records.
• Nothing is created without your explicit confirmation.
• Responsible person, approver and actors are searched among the active users of your site.
• Due dates in the past are not accepted.
• A draft expires after 30 minutes without interaction.

6. How Requests Work

• One request at a time. Each tool call is one request about one module. Send separate requests for separate questions.
• Follow-ups. KAI remembers the latest exchanges of your session (about 10), so you can ask "and last month?". This memory expires after 24 hours.
• Your permissions. Every call runs as your Solvace user, on your current site.
• Accuracy. KAI is an AI and can make mistakes. Check important figures in the Solvace module itself.

7. Modules KAI Knows

Action Plan, Alert, Assessment, Behavior Observation (BOS), Centerline, Checklist, CIL (Clean, Inspect, Lubricate), Complaint, Defect Tag, Documentation, Incident, Kaizen, Management of Change (MOC), Non Conformity, One Point Lesson (OPL), Praise, Project, Replication Matrix, Root Cause Analysis (RCA), Training, Unsafe Condition and Work Permit.

Digital Obeya and Scorecard are covered by ask_solvace_help only. To see which data KAI can query for a module, ask, for example, "Which Action Plan data can you query?"

8. Errors

9. Data and Privacy

• The connector receives only the text you or Claude send to a tool. It does not read your conversations, memory or files in the MCP client.
• Answers come only from your company's Solvace environment, limited to what your user can access on your current site.
• Questions and answers are stored in your company's Solvace environment for audit and support, like any KAI conversation.
• Access uses OAuth tokens issued by Solvace. Your Solvace password is never shared with the MCP client.

See the Solvace Privacy Policy for how Solvace collects, uses and retains data.

10. Contact Us

For help with the connector or your Solvace account, contact your company's Solvace administrator or Solvace at noreply@ewcm.com.br.